Terms and Conditions of Service
Agreement Overview
These terms and conditions govern your use of Dremoraphyxis's financial planning services and website. By accessing our services, you agree to be bound by these terms and all applicable laws and regulations.
Your continued use of our services constitutes ongoing acceptance of these terms, including any updates or modifications we may make from time to time
Important Definitions
For clarity and understanding, the following terms have specific meanings throughout this agreement:
- Services: Financial planning consultations, analysis, and guidance provided through our subscription platform
- User/Client: Any individual or entity that accesses or uses our services or website
- Company: Dremoraphyxis and its affiliates, employees, contractors, and authorized representatives
- Content: All information, materials, advice, and resources provided through our services and website
User Responsibilities and Obligations
As a user of our services, you agree to the following responsibilities and obligations:
- Provide accurate and complete information for all consultations and planning activities
- Use our services only for lawful purposes and in accordance with these terms
- Maintain the confidentiality of your account information and notify us of any unauthorized access
- Pay all applicable fees and charges according to the agreed payment schedule
- Respect the intellectual property rights of our content and materials
Acceptable Use Policy
To maintain a safe and productive environment for all users, certain activities are strictly prohibited:
Prohibited Activities
- Using our services for illegal activities or purposes that violate Malaysian law
- Attempting to access unauthorized areas of our website or systems
- Sharing login credentials or allowing unauthorized access to your account
- Transmitting harmful code, viruses, or malicious software through our platform
- Interfering with or disrupting our services or other users' access to our platform
Intellectual Property Rights
All content, trademarks, logos, and materials on our website and in our services are owned by Dremoraphyxis or used under license from third parties.
We grant you a limited, non-exclusive license to use our services for their intended purpose, subject to these terms and applicable law
Privacy and Data Protection
Your privacy is important to us and we handle your personal information according to our comprehensive privacy practices and applicable data protection laws.
Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data Privacy Policy
Payment Terms and Conditions
Payment for our services is subject to the following terms and conditions:
- Subscription fees are charged monthly in advance and are non-refundable except as required by law
- All prices include applicable taxes and are quoted in Malaysian Ringgit (MYR)
- Payment must be made by authorized payment methods and charges may apply for certain payment types
- Failure to pay may result in service suspension or termination at our discretion
Limitation of Liability
To the fullest extent permitted by Malaysian law, our liability for any claims arising from your use of our services is limited as follows:
We shall not be liable for any indirect, incidental, special, or consequential damages including but not limited to loss of profits, revenue, or data
Our maximum liability for any claim shall not exceed the total amount paid by you for services in the 12 months preceding the claim
Indemnification Agreement
You agree to indemnify, defend, and hold harmless Dremoraphyxis and its affiliates from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
Dispute Resolution Process
We are committed to resolving any disputes fairly and efficiently through established channels
Arbitration Procedures
Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with Malaysian arbitration rules.
- Arbitration proceedings shall be conducted in English in Kuala Lumpur, Malaysia
- Each party shall bear their own costs unless the arbitrator determines otherwise
- The arbitrator's decision shall be final and binding on both parties
Alternative Dispute Resolution
We are committed to resolving disputes fairly and efficiently through established channels before pursuing formal legal action.
Malaysian residents can access dispute resolution services through Bank Negara Malaysia's consumer portal: BNM Consumer Portal
For dispute inquiries, contact our resolution team at info@dremoraphyxis.com: info@dremoraphyxis.com
Service Termination
Either party may terminate this agreement with 30 days written notice. We reserve the right to terminate immediately for violation of these terms or non-payment.
Upon termination, your access to services will cease and any outstanding payment obligations will become immediately due
Terms Modification Policy
We reserve the right to modify these terms at any time to reflect changes in our services, legal requirements, or business practices.
Material changes will be communicated through email or website notifications at least 30 days before they take effect
Governing Law
These terms are governed by the laws of Malaysia and any disputes shall be subject to the jurisdiction of Malaysian courts, except where arbitration is required.
Severability Clause
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
Complete Agreement
These terms, together with our Privacy Policy and any additional agreements, constitute the complete agreement between you and Dremoraphyxis regarding our services.
Terms Contact Information
Company Name: Dremoraphyxis
Email Address: info@dremoraphyxis.com
Phone Number: +601389506214
Business Address: Jalan Lembah Perdana, Kuala Lumpur, 50480 Kuala Lumpur, Malaysia
These terms and conditions were last updated on August 13, 2025
Version 2.1